Fast psychosocial support.
For you and the people who matter to you.
Anonymous, immediate and free of charge*.
Fast support for conflicts at work, relationship problems, depression, stress, life and meaning crises, burnout, anxiety, grief, loneliness, and much more. Completely confidential, of course anonymous, and around the clock available to you.
For employees: get support immediately—free and anonymous.*
* Employees can use Triluma vCompanions, vCoaches, vTrainers and Guides free of charge under an agreement between their employer and TRILUMA.
How we can support you
Work environment
- When you constantly have to justify or prove yourself at work
- When conflicts with colleagues or managers are weighing on you
- When you feel excluded or treated unfairly
- When you dread going to work in the morning
- When you wonder whether this is still the right job for you
Support for couples
- When conversations repeatedly end in arguments or silence
- When your partner withdraws and you can no longer reach them emotionally
- When trust has been broken and you do not know how to move forward
- When closeness, connection and mutual understanding have been lost
- When you cannot live with each other, but cannot be without each other either
Support through life crises
- When everything suddenly falls apart and you do not know what comes next
- When you have lost someone important to you
- When anxiety, racing thoughts or inner restlessness dominate your everyday life
- When you feel lost and emotionally overwhelmed
- When you realise you cannot cope on your own anymore
Support for yourself
- When everything feels too much and you can no longer think clearly
- When you constantly doubt yourself even though you are capable of more
- When you feel empty or lack motivation
- When stress is constant and you can no longer switch off
- When you feel that you have lost yourself
Overwhelmed by everyday life
- When too many demands hit you at once
- When you are merely functioning and have no energy left
- When you are under constant pressure and cannot switch off
- When work, family and everyday life are wearing you down
- When you realise you have reached your limit
Support with decisions
- When you face an important decision and feel stuck
- When your thoughts go round in circles and you cannot find clarity
- When you are afraid of making the wrong decision
- When you are caught between a sense of duty and your own wishes
- When you sense that something has to change
How we support you—and your family*
Highly specialised vCoaches,
available by chat 24/7
Our vCoaches provide chat support based on human adviser profiles with professional conversation guidance. They communicate in a relatable, human way and are available to you around the clock via chat.
The chats can be saved anonymously and continued later, allowing topics to be explored over longer periods in a structured way —just like with a human coach, aber without waiting times!
vCompanions to talk to,
vTrainers to build confidence
Sometimes you simply need someone who is there immediately. Not a coach, but a vCompanion to talk, let off steam, keep going, sort things out and regain courage. Or simply to listen.
Our vTrainers take a different approach: they prepare you to handle difficult situations with confidence —for example to set boundaries, respond quickly or present yourself with confidence.
Personal coaching by phone and video call**
Use our online calendar to book personal conversations with experienced advisers. Ob zur gezielten clarification of individual topics or for support over several appointments —you decide what suits you right now.
Appointments are generally available within the next 48 hours, telefonisch oder per Video-Call.
Please note: Under an agreement between your employer and TRILUMA, this service can be booked by you at a reduced rate.
Support for close relatives
Mental strain often arises from relationship problems, oder durch concerns about your family and close relatives.
We also allow you to use our support services auch for partners, children, parents and siblings. This allows us to provide support where the strain actually originates.
In this way, we can strengthen your personal mental stability through targeted relief elsewhere strengthen.
* Employees can use Triluma vCompanions, vCoaches, vTrainers and Guides free of charge under an agreement between their employer and TRILUMA.
** Following anonymous coordination with your employer, these services can be added to our standard services as required.